“We all know that it takes strength to call a utility or telecom. But the patience of two customers was seriously tested recently when they had the audacity to contact Comcast and make a simple request.
Writer Veronica Belmont and her husband Ryan Block, a product manager at AOL (parent company of The Huffington Post), called Comcast last week to disconnect their service. The couple planned to switch to another cable and Internet provider, but the customer service representative who handled their call had no intention of letting them do so.”
Listen to the full recording here: https://soundcloud.com/ryan-block-10/comcastic-service
Cenk Uygur (http://www.twitter.com/cenkuygur) and Ana Kasparian (http://www.twitter.com/anakasparian) of The Young Turks listen to a recording of the customer service call and discuss. Have you ever had a horrible experience like this? Tell us about your experiences with customer service reps in the comment section below.
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Young Turk (n), 1. Young progressive or insurgent member of an institution, movement, or political party. 2. Young person who rebels against authority or societal expectations. (American Heritage Dictionary)
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