Virtual Assistants Share the 5 Best Tips to Write a Profitable Return Policy
Amazon is one of the hottest huge online business platforms. There are many tactics that sellers follow to attract their customers. The foremost and the best technique that would entice any buyer to come to your store is by writing best return policies.
Virtual Assistants, share the best tips to write a profitable return policy that in turn helps in increasing traffic to your store:
1. Offer Longer return periods
In general, many online stores will have return policy that will be valid for 3-5 days. So make sure that you offer beyond the other competitor stores. Extending your return policy doesn’t mean that you will have more return items, instead you are paving for more customers to your store. This is because many online customers would think buying online is all about risk.Make your customers comfortable and peaceful before they make their orders in your stores. The result would end in not only building trustworthy relationship with your customers but in exploding your sales.
2. Include your customer’s feedback in your return policy pages:
This is the best tactic of enticing your customers. If you ask any successful eBay seller they would follow the same principle. So whenever your customer likes to return the item and if there is no other go, then be friendly to take your returns and ask your customer for a feedback about their experience. Add their feedback in your returns policy pages. This would play a key role in increasing your business.
3. Entice With More Options.
Be not strict in returning refund alone instead provide your customers with the options of issue of store credit. Generally customers come for refund if their model number or size, or colour is not suitable to their convenience. So offering this option would make your customers more comfortable as they won’t spend more time in searching the same item in another better shop.
4. Improve your business by tracking the problems.
This phenomenon would indirectly help you to make more profit. You should always ask your customer the reason for returning their item. This would help you in tracking out the problems and thereby improving those areas for a profitable business.
5. Include your returns policy wherever you can.
Many of the sellers would never publish their returns policies. They lose their business or customers by not following these simple tactics. You can add your return policies in any of your listing pages that would encourage your customer’s to pay more attention to your store, than your other competitor stores.