Amazon Prime Day Specials & Discounts Countdown to Prime Day – Enjoy Prime Day video deals through July 12 The wait is finally over, you may now proceed online or by mobile app to experience what Amazon,  stated as “the biggest Amazon event ever!” However, Prime Day is exclusive for Prime members only. You don’t want to miss out on ...

 Sign-up for Amazon Prime Day Before July 12, 2016   Mark your calendars and set your alarms, shoppers & bargain hunters: Amazon just announced that it will hold its 2nd annual Prime Day on Tuesday, July 12, 2016. The online retail giant also stated this will be “the biggest Amazon event ever,” exclusively for Prime members. There will be more ...

Customer Service – It’s As Easy As ABC! Do you want your company to provide outstanding customer service? Well, all you have to know is the alphabet! Here are some alphabetical tips to providing high quality service…and it’s easy to remember! As easy as ABC! A – Attitude: Maintaining a positive attitude is critical! Positive people set the tone for ...

Selling on Amazon Marketplace – How to Connect With Your (Potential) Amazon Customers Directly Amazon USED to give out the email address of your buyers, so you could follow up with them and send them thank you notes and such, but they have changed that a while ago. Read on to find out how you can still connect with your ...

Customer Satisfaction Tips Customer satisfaction is tantamount to the success of most companies, regardless of their industry or the product they sell. As such, looking deeper into the reasons successful brands have the most satisfied customers as well as what consumers seek in a shopping experience will help companies improve their current policies and provide a more enjoyable (and lucrative!) ...

Why Good or Great Customer Service Isn’t Enough What’s the difference between good customer service, great customer service and Extreme Client Care(TM)? It’s a question I’m often asked and here’s an easy way to think of it: Good Customer Service: You purchase something and receive an electronic (email) receipt and autoresponder message follow-up. Great Customer Service: You purchase something, receive ...

Customer Service for Internet Marketers Customer service is just as important for online businesses as for off-line businesses. In the off-line world, an unhappy customer is nothing more than a great opportunity to turn that person into a loyal customer for life. The online world is no exception. There are a few differences between online customer care and off-line customer ...

Free Can Be a Great Customer Service Strategy Giving away something of value for free can be one of the most effective ways to provide great customer service. The cost of the item or service that you give away can be small for you – really small – but the customer on the receiving end may see it as very ...

Customer Service Must Be Deeply Rooted in Company’s Culture This was a great month for Ace Hardware. J.D. Power and Associates ranked Ace Hardware “Highest in Customer Satisfaction with Home Improvement Retail Stores” for the seventh straight year! I love Ace Hardware for several reasons. When it comes to customer service, they are solid as a rock. Lots of companies ...

Money and Customer Service oney is a fantastic measure: it powers the capitalist world. But it is a phenomenally short sighted measure as well. Money is usually measured, in essence, by ‘profit’. Profit is a great measure of ‘success today’. But profit can often be achieved at the expense of ‘success tomorrow’. The ‘ customer experience ‘ is the measure ...