Selling Products On Amazon Effectively And Successfully
Amazon is one of the highly popular online marketplaces where entrepreneurs gather and establish their businesses on. While Amazon offers a lucrative business opportunity, it pays to know and apply some guidelines that will make selling products on Amazon successfully.
Read Amazon Guidelines
If there is anything most important for you to do top become a fine seller on Amazon, then it is no other than to learn and be familiar with the guidelines set by this website on making money. Simply browse through the site and look for the page where commonly asked questions are answered. You can also look into the announcement board for sellers where you can read about details on technical issues or performance of the site.
List Items/Manage Inventory
Item listing is also another aspect of Amazon selling that you need to learn. Likewise, there is a dedicated page on the site where steps and rules for listing items can be read. Inventory must be updated on a daily basis, particularly when you are also selling the same products on other sites. Set the price for your items by first checking out how much other sellers sell products similar to yours. When it comes to pricing, do not be so attached on the actual price of your product. You can sell quickly and easily on Amazon by first checking out what the lowest offered price by other sellers for that item is. Then price your item one percent less than this.
Instead of relying only on notifications via e-mail, it will do well for you if you will check your seller account regularly. Provide your customers with timely handling of returns and refunds. Refund of order should be done within 48 hours; refund issues must be completed within five business days upon receipt of orders. Good customer service also involves promptly answering client e-mails in 24 hours.
Complete Your Selling Tasks
Two days after you have been notified of the order, the items must already be dispatched. The item must include a packing slip. Always include your address in case the package needs to be returned. Include a note encouraging the customer to send you a feedback using the contact information you have provided. Follow Amazon’s guidelines on delivery.
Provide Professional Customer Service
Inquiries from buyers via e-mail must be responded to in 24 hours. This will help promote good feedback from them and good buyer-seller relationship with them. Remember to always use the specified language for answering queries. Answer customer queries tactfully and clearly. If the client asked for the condition of your product, you should always tell them honest answers like stating the exact condition of the product including tears and other possible flaws.
Protect Your Security
Regular changing of password is necessary to make your seller account safe from hackers. You should also consider having a separate financial account especially for accepting disbursements from Amazon. Always remember that Amazon will not require disclosure of personal and financial information via e-mail. It is best to type the address of the website on the browser bar rather than clicking provided links in the e-mail.